Do I have to pay for your services?
Yes, you truly do. But the quality, depth and uniqueness of Shawn Ritchey Safety Training will actually make you wonder why it didn’t cost you more!
Do you have any discounts for Non-profit Organizations?
Yes. Just let Shawn Ritchey Safety Training know what your organization is, and we will offer you a discount based on the kind of class, or number of students attending, or number of classes being scheduled.
Do you offer any other discounts?
Yes, occasionally. Check out our Home-page for any current offers.
What are the terms for payment?
Unless pre-arranged with Shawn Ritchey Safety Training, payment is due net 30 days. An invoice will be sent (via email, fax) within 5 days from the date of service.
How do you receive payment?
Payment can be received either by check made out to Shawn Ritchey or by Google Accounts. Cash isn’t bad either!
What is your cancellation policy?
Rescheduling/Cancellation Policy: Cancellation of service must be done at least 13 days prior to date of service. Any cancellation made within 13 days will result in the forfeit of your deposit or equivalent charge of $150.00 to your Purchase Order. Rescheduling within 13 days of date of service will be attempted at no charge IF the rescheduling can be arranged within two weeks of the original date of service. If the rescheduling can’t be arrange within that time period, it will be considered as a cancellation, and the $150.00 fee will apply.
Do you have any “money-back-guarantee”, and if so, Why?
Shawn Ritchey Safety Training is committed to your complete and total satisfaction. If you are not completely satisfied with the training you received simply let us know within two business days from the training and we will work with you to either clarify the concerns or reschedule the training if needed or even refund up to 20% of the training fee. But we are so confident with our instructors that we believe you’ll wonder why we didn’t charge more (see first question in this section).